Contacting AH4R directly is not the way to go, they have a dedicated number to call. Next I submitted a maintenance request for the dishwasher. I relocated from another city and did all the preliminary paperwork online. I have nothing but good things to say. Every time there's been an issue, they've… Seems like it's hard for them to assign a single person so you get bumped around when you need something. I have yet to meet anyone happy with this company. Performance reviews and merit increases are managed on an annual basis. We had to call them for multiple days to get someone to come out to fix our ac the first time. I would go back if I could. Then repainted and had everything professionally cleaned and carpets done as well. There was no carpeting, the floors were thin laminated floor covering, the walls had not been painted and you could see where only spots were covered. A MONTH AND A HALF WE HAD NO AC. I had complained because the cement slab at the front door was busted and was again told it was my responsibility.
We got charged for not pulling weeds?
I find this very poor management!Does anyone else have troubles with this company? Contacting AH4R directly is not the way to go, they have a dedicated number to call.
Refuses to fix the rotting fence that's falling down. This is something they would take care of if new tenants were to move in, but I guess they don't care about long-time customers. Meanwhile, we have to pay that high water bill out of our own pockets.
We went in to the application and saw that someone had changed the rent price from $1250 a month to $1550 a month so we tried to call the realtor we were dealing with. Mind you, every time I put in a maintenance request I was always told it was my responsibility. Give the man a raise ! We paid a huge deposit for them to say we owed almost a 1000 at the end of our lease. He's the one who discovered our water had been left running. The people they send out to do repairs are clueless.We have been renting from AH4R for a year now. 0 stars. The lack of communication is troubling and unprofessional. We wondered why the house was so nice and still for rent. Are they fast in processing applications?Application process is pretty easy. As I last wrote, a tech of theirs came out at the beginning of May to repair some leaks in the left our water on manual!
Further, I had to call again to put in a new service order on the original request because they still have NOT done anything to fix the interior. But when you're dealing with something as important as housing you need to be confident in the company you're working with.Dishonest slum lords that don't maintain properties (refuse to respond to maintenance calls), raise rent 20% a year (i.e.
This company is a joke!! Touch up paint which I did and much more renters are not responsible for. My family and I have lived at the property for 6 years, and this company is unwilling to add more gravel to the front and backyard, which is needed because 6 years of Arizona monsoons have caused the rocks to thin out in some parts of the front and backyard. Then the gentleman I spoke to on the phone was rude and tried to say it was my fault I applied to their home with the incorrect rent. I leased a large luxury home in Suwanee (Atlanta) Georgia about a year ago. I could never speak to the property manager unless I physically drove to the AH4R office and I had to become a "pest" to get things done. For all my Yelpers. Also a great price.
For example, I submitted a work order 10/19/19 for our broken oven, it's 11/6/19 and I'm still waiting for a technician to call me and schedule an appointment! If… So they want me to live in a potentially dangerous and poisonous home and have refused to do their jobs. What a joke!!
We moved out August 20th, 2018 and still fighting these people. And if work needs to be done, the company I call cannot even service or repair. They said it's "possible". Instead of replacing the door, steel plates were bolted on. 4. If you already rent from them, be prepared to lose most or all of your deposit. No one told us when we walked through that we got the house "As Is". How is that my fault I don't select their rent prices. We screen shot the email we had sent them with the documentation and their response to that email. I had to learn how to fix a garage because they won't do it. He not only has a deep understanding of mortgage…""While reading other reviews I saw some mixed emotions towards the office staff but I must say that I was treated with the utmost respect.
I have proof of talking to their utility company and saying we owed 278. The overall rating of the company is 1.4 and consumers are mostly dissatisfied..
She basically mansplaned everything to me. They were the most responsive to my queries. Apparently that means with feces/urine on the walls, dirty/stained carpets, holes in the walls, faulty plumbing and mold.
It's a scam don't apply with them.From the beginning AH4R have been extremely difficult to deal with.
But they are a large company against the average working American so understand what you are getting into before doing business with this companyWe ignored the reviews because we have excellent credit, proof of income, but they kept saying we need more information.
Their own maintenance people were backed up so they hired an outside company to take care of it.
was extremely friendly and professional during the walk through and made this process very easy and stress free!
Back to the basement odor, a contractor was sent out and after tearing out the basement wall it was found that water from the porch slab was crooked and water had been seeping behind the walls which were a breeding place for black mold which is what I was smelling.
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